MFS
Mastering feedback skills

CSFL
Coaching Skills For Leaders

DO IT
Developing Organizational and Individual Trust

LEAP
Leadership Effectiveness and Participation

ELEAP
Employee Leadership Effectiveness and Participation

LSF
Leadership Style and Function

RARE
Realizing Accountability, Results and Excellence

Through direct one-on-one interaction, coaching is the most effective leadership activity a manager engages in with his or her direct reports. We sharpen a manager's ability to identify coaching opportunities and establish behaviors that will optimize performance. CSFL is skill practice intensive. Participants learn to address job challenges by processing "coachable moments," clarifying work expectations, coaching skill development, balancing inquiry and feedback, and increasing worker confidence.